Dreams to Reality (D2R) is a management consulting company. We specialize in organizational development and service improvement which includes customer experience enhancement. Our solutions include training, consulting, process transformation and innovation and research.
Quality of workforce, labour shortages and sales generation are 3 of the most commonly faced challenges in the service industries and D2R believes that service innovation and productivity is the key to overcoming these challenges. Without compromising service and customer experience quality of the existing service workforce and through instilling unconventional ideas into service and business processes, D2R aims to boost bottom line of businesses, uplift Singapore and Asia Pacific’s service standards and bring customer experiences to newer heights.
To be the top preferred brand to transform and create customer experience which excites.
Provide innovative and productive solutions to Singapore and Asia Pacific’s aspiring and
progressive businesses while maintaining service quality of the workforce.